Chargement en cours…

Fidelizando para fidelizar

Détails bibliographiques
Cote:	Libro Electrónico
Auteur principal:	Chiesa, Cósimo
Collectivité auteur:	e-libro, Corp
Format:	Article
Langue:	Español
Publié:	[Barcelona] : Ediciones Deusto - Planeta de Agostini Profesional y Formación S.L., [2002]
Sujets:	Consumidores. Satisfaccion. Customer services. Consumer satisfaction. Sales. Artículos electrónicos.
Accès en ligne:	Texto completo

Documents similaires

Chargement en cours…

Cuaderno del alumno : información y atención al cliente/consumidor/usuario (MF0241_2) /
par: Zapatero Álvarez, Ana Isabel
Publié: (2012)

Chargement en cours…

Métodos para medir la satisfacción del cliente
par: Prats Darder, Pau
Publié: (2010)

Chargement en cours…

Satisfacción del consumidor
par: Lefcovich, Mauricio León
Publié: (2009)

Chargement en cours…

Lo único que necesita para crecer /
par: Reichheld, Frederick F.
Publié: (2004)

Chargement en cours…

Gestión de la atención al cliente/consumidor /
par: Torres Gómez, Carlos Alberto
Publié: (2018)

Chargement en cours…

Los diez errores más comunes en el plan de márketing
par: Negreira del Río, Jesús, et autres
Publié: (2004)

Chargement en cours…

La satisfacción del cliente en la pequeña empresa de servicios comerciales /
par: Méndez Portillo, Francisco Enrique
Publié: (2004)

Chargement en cours…

Cuidados veterinarios : atender aves, vacunos o mascotas? /
par: Wakabayashi, José Luis, et autres
Publié: (2006)

Chargement en cours…

The service pro : creating better, faster, and different customer experiences /
par: Tate, Rick, et autres
Publié: (2003)

Chargement en cours…

The service pro : creating better, faster, and different customer experiences /
par: Tate, Rick, et autres
Publié: (2003)

Chargement en cours…

Claves para lograr que fidelizar sea igual a beneficios /
par: Reinartz, Werner, et autres
Publié: (2003)

Chargement en cours…

Turning lost customers into gold : --and the art of achieving zero defections /
par: Cannie, Joan Koob
Publié: (1994)

Chargement en cours…

Winning the customer : turn consumers into fans and get them to spend more /
par: Imbriano, Lou
Publié: (2012)

Chargement en cours…

The customer experience edge : technology and techniques for delivering an enduring, profitable, and positive experience to your customers /
par: Soudagar, Reza, et autres
Publié: (2012)

Chargement en cours…

Your Customer Rules! : Delivering the Me2B Experiences That Todays Customers Demand.
par: Price, Bill
Publié: (2014)

Chargement en cours…

Gestión de quejas y reclamaciones en materia de consumo (MF0245_3) /
par: Checa Hinojo, Emilio José
Publié: (2014)

Chargement en cours…

Service-ability : create a customer centric culture and achieve competitive advantage /
par: Robson, Kevin
Publié: (2013)

Chargement en cours…

Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.
par: DiJulius, John R., 1964-
Publié: (2002)

Chargement en cours…

Crafting customer experience strategy : lessons from Asia /
Publié: (2021)

Chargement en cours…

Happy about customer service? : creating a culture of customer service excellence /
par: Welsh, Ken
Publié: (2008)

Chargement en cours…

Measuring Customer Satisfaction : a Guide to Managing Quality Service.
Publié: (1993)

Chargement en cours…

Customer experience for dummies /
par: Barnes, Roy, et autres
Publié: (2015)

Chargement en cours…

Beyond the ultimate question : a systematic approach to improve customer loyalty /
par: Hayes, Bob E., 1963-
Publié: (2009)

Chargement en cours…

Excellence every day : make the daily choice-- inspire your employees and amaze your customers /
par: Arussy, Lior
Publié: (2008)

Chargement en cours…

Secret service : hidden systems that deliver unforgettable customer service /
par: DiJulius, John R., 1964-
Publié: (2003)

Chargement en cours…

Experiencia de cliente /
par: González de La-Hoz, Marcos
Publié: (2015)

Chargement en cours…

Great customer experience starts with product management. /
par: LeMay, Matthew
Publié: (2018)

Chargement en cours…

Managing quality customer service : a practical guide for establishing a service operation /
par: Martin, William B.
Publié: (1989)

Chargement en cours…

Service Quality : New Directions in Theory and Practice.
par: Rust, Roland T.
Publié: (1993)

Chargement en cours…

Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /
par: Inghilleri, Leonardo, et autres
Publié: (2010)

Chargement en cours…

What's the secret? : to providing a world-class customer experience /
par: DiJulius, John R., 1964-
Publié: (2008)

Chargement en cours…

What's the secret? : to providing a world-class customer experience /
par: DiJulius, John R., 1964-
Publié: (2008)

Chargement en cours…

Managing knock your socks off service /
par: Bell, Chip R.
Publié: (1992)

Chargement en cours…

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /
par: Soudagar, Reza, et autres
Publié: (2011)

Chargement en cours…

Knock your socks off selling /
par: Gitomer, Jeffrey, 1946-
Publié: (1999)

Chargement en cours…

Dirección de marketing /
par: Kotler, Philip
Publié: (2006)

Chargement en cours…

Consumer boycotts : effecting change through the marketplace and the media /
par: Friedman, Monroe
Publié: (1999)

Chargement en cours…

The Apple experience : secrets to building insanely great customer loyalty /
par: Gallo, Carmine
Publié: (2012)

Chargement en cours…

Service Habits Small Steps to Strengthen the Relationships with People You Serve.
par: Scammell, Jaquie
Publié: (2020)

Chargement en cours…

Kapital cliente : la rentable gestion de clientes /
par: Restrepo Torres, Marta Lucía
Publié: (2015)