Your customers' perception of quality : what it means to your bottom line and how to control it /

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Kureemun, Baboo (Author), Fantina, Robert (Author)
Format: Electronic eBook
Language:Inglés
Published: Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2011.
Subjects:
Quality of products > Public opinion.
Consumers > Attitudes.
Electronic books.
Online Access:Texto completo

Internet

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