Style de citation APA (7e éd.)

Ortiz, C. A. (2012). The psychology of lean improvements: Why organizations must overcome resistance and change the culture. CRC Press.

Style de citation Chicago (17e éd.)

Ortiz, Chris A. The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture. Boca Raton: CRC Press, 2012.

Style de citation MLA (8e éd.)

Ortiz, Chris A. The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture. CRC Press, 2012.