The organizational measurement manual /

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Wealleans, David
Format: Electronic eBook
Language:Inglés
Published: Aldershot, Hampshire, England ; Burlington, VT : Gower, Ã2001.
Subjects:
Work measurement.
Andre fag (naturvidenskab og teknik) > Andre fag
Electronic books.
Online Access:Texto completo
Table of Contents:
  • ""Contents""; ""List of Figures and Tables""; ""Preface""; ""PART 1 The concept of measurement""; ""Introduction and Purpose of Measurement""; ""Corporate Measurement""; ""Process Measurement""; ""PART 2 Establishing a process measurement programme""; ""Customer-centred Measurement""; ""Identifying the Process Measurement""; ""Targets and Objectives""; ""Tracking and Recording""; ""Interpretation""; ""Action""; ""Involving People""; ""PART 3 Looking beyond the basics""; ""International Standards""; ""Quality Costs""; ""The Long Term""; ""Index""

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