Cita APA (7a ed.)

Buttle, F. (1996). Relationship marketing: Theory and practice. Paul Chapman.

Cita Chicago Style (17a ed.)

Buttle, Francis. Relationship Marketing: Theory and Practice. London: Paul Chapman, 1996.

Cita MLA (8a ed.)

Buttle, Francis. Relationship Marketing: Theory and Practice. Paul Chapman, 1996.