Managing quality : managerial and critical perspectives /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Kelemen, Mihaela, 1968-
Format: Electronic eBook
Language:Inglés
Published: London ; Thousand Oaks : SAGE Publications, 2003.
Subjects:
Total quality management.
Total quality management > Great Britain.
Total quality management > Great Britain > Case studies.
Electronic books.
Online Access:Texto completo
Table of Contents:
  • pt. 1. Theoretical perspectives on quality
  • pt. 2. Practical approaches to quality
  • pt. 3. Consequences of quality
  • pt. 4. Case studies on quality management.

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