Cita APA (7a ed.)

Agutter, C. (2020). ITIL 4 essentials: Your essential guide for the ITIL 4 Foundation exam and beyond (Second edition.). IT Governance Publishing.

Cita Chicago Style (17a ed.)

Agutter, Claire. ITIL 4 Essentials: Your Essential Guide for the ITIL 4 Foundation Exam and Beyond. Second edition. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2020.

Cita MLA (8a ed.)

Agutter, Claire. ITIL 4 Essentials: Your Essential Guide for the ITIL 4 Foundation Exam and Beyond. Second edition. IT Governance Publishing, 2020.