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What to do when nurses hurt nurses : understanding and resolving relational aggression and bullying in nursing /

"Outside of nursing, most people believe bullies are native only to playgrounds and high school locker rooms. Unfortunately, bullies also frequent hospital units, ambulatory care centers, clinics, and even emergency departments. Their targets? Their own colleagues and peers. Most practitioners...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Dellasega, Cheryl (Author)
Corporate Author: EBSCOhost
Format: Electronic eBook
Language:Inglés
Published: Indianapolis, IN : Sigma Theta Tau International, [2019]
Edition:Second edition.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Relational theory
  • Women at work
  • Nursing : the caring profession ... or not?
  • The slippery slope of relational aggression
  • Victimology
  • Bystanders, witnesses, and those who are passive-aggressive
  • Hurt by a nurse? no way!
  • Relational aggression : a learned behavior?
  • Could you be a bully?
  • The (un) healthy work environment : compassion, fatigue, burnout, and organizational cynicism
  • The increasing impact of cyber relational aggression
  • A healthcare culture in need of a cure
  • A crash course in relational aggression recovery
  • Communicate to relate
  • Collaboration 101 : if no one's working together, it isn't a team
  • Combating management mayhem
  • A recipe for change in educational, research, and clinical settings
  • When nurses help nurses.