Library services for online patrons : a manual for facilitating access, learning, and engagement /

Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, an...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Pitts, Joelle (Editor)
Format: Electronic eBook
Language:Inglés
Published: Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2019]
Subjects:
Library orientation > Web-based instruction.
Information literacy > Web-based instruction.
Online library catalogs > User education.
Online information services.
Reference services (Libraries) > Information technology.
Catalogues de bibliothèques en ligne > Formation des usagers.
Serveurs (Informatique)
Bibliothèques > Services de référence > Technologie de l'information.
Library & information sciences.
Online information services
Online library catalogs > User education
Reference services (Libraries) > Information technology
Online Access:Texto completo
Table of Contents:
  • Taking stock of your library / Stefanie Buck
  • Learn about your patrons and set goals to serve them / Joelle E. Pitts
  • Inclusive design / Joelle E. Pitts
  • Reference for online patrons / Jason M. Coleman
  • Instruction for online patrons / Natalie Haber
  • Embedded librarianship / Elaine Sullo
  • Relationship building / Karla Aleman
  • Marketing services for online users / Laura Bonella
  • Advocating for your online users / Laura Bonella
  • Online access to public library services / Adam Wathen.

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