Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication /
Cote: | Libro Electrónico |
---|---|
Auteur principal: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
Indianapolis, IN :
Sigma Theta Tau International,
[2019]
|
Édition: | Second edition. |
Sujets: | |
Accès en ligne: | Texto completo |
Table des matières:
- The importance of effective communication in healthcare
- Body language exposed
- The emotionally intelligent and emotionally competent nurse
- Mindful conversations
- Mind over matter
- Impromptu scripting, phrasing, and acronyms
- Interprofessional coaching conversations
- Improving patient experience
- Fostering a healthy workplace environment
- Organizational culture and behavior.