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Mastering Workplace Disciplinary Interviewing.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Oppong, Nana Yaw
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hauppauge : Nova Science Publishers, Inc., 2017.
Colección:Business issues, competition and entrepreneurship series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface; Why Use This Guide?; Structure and Summary of the Guide; How Is the Guide Useful to Employers?; Who Else Can Use This Guide?; How to Use This Guide?; Acknowledgments; Part 1. Introduction; Part 2. Grounds for Discipline; 2.1. Under-Performance; 2.2. Misconduct; 2.3. Gross Misconduct; List 1; List 2; 2.4. Absence; 2.4.1. Short-Term Sickness; 2.4.2. Malingering; 2.4.3. Long-Term Illness; 2.4.4. Absence: Under-Performance or Misconduct?; Situation 1; Situation 2; 2.5. Absence Policies; 2.6. Others Reason for Fair Dismissal; 2.6.1. Legal Barrier to Work.
  • 2.6.2. Business Restructuring and Reorganisation2.6.3. Change in the Ownerships of the Business; 2.6.4. End of Fixed-Term Contract; 2.6.5. Protecting an Employer's Business; 2.6.6. Other Reasonable Grounds; Part 3. Disciplinary Interview: The Preparation; 3.1. Notify Employee in Writing; 3.2. Tell Employee It Is a Disciplinary Hearing; 3.3. Specify Date, Time and Venue; 3.4. Reveal Those Attending; 3.5. Are Witnesses Involved?; 3.6. Disciplinary Investigation File; 3.7. Warn Yourself; Part 4. Disciplinary Interview: The Conduct; 4.1. Explanation of Nature and Purpose.
  • 4.2. Explanation of Complaint against Employee4.3. Employee's Explanation of the Issue; 4.4. Question Management and Employee's Explanations; 4.5. General Discussions; 4.6. Questioning and Types of Questions; 4.6.1. Questions to Ask; Open-Ended Question; Closed Question; Probing Question; Playback Question; 4.6.2. Questions to Avoid; Leading Question; Discriminatory Question; Multiple Question; 4.7. Summary; 4.8. Use of Adjournment; 4.9. The Decision-Making Process; 4.9.1. Have You Weighed Up the Facts?
  • 4.9.2. Is the Case and Its Findings Related to the Organisation's Values, Standards, Procedures and Precedents?4.9.3. Have You Taken into Account Any Mitigating Circumstances?; 4.9.4. Have You Consulted Employee's Past Records?; 4.9.5. Have You Tried to Differentiate between Conduct and Competence?; 4.9.6. Have You Considered Alternative Courses of Action?; 4.10. Announcing the Decision; Part 5. Disciplinary Actions; 5.1. Dropping the Case; 5.2. Non-Disciplinary Corrective Action; 5.3. Informal Verbal Warning; 5.4. Recorded Verbal Warning; 5.5. Formal Written Warning; 5.6. Dismissal.
  • 5.6.1. Termination5.6.2. Summary Dismissal; 5.6.3. Corrective Action; 5.7. Right of Appeal; 5.8. Reducing Resentment and Prejudice; Part 6. Disciplinary Interview: After the Hearing; 6.1. Communicating Decisions; 6.1.1. Final Warning; 6.1.2. Termination; 6.1.3. Summary Dismissal; 6.2. Keeping Records; 6.3. Handling Appeals; 6.4. References; 6.5. Counting the Cost; 6.5.1. Disciplinary Interview Handling and Court Costs; 6.5.2. Garden Leave; 6.5.3. Loss of Talents; 6.5.4. Unfair and Wrongful Dismissal Claims; Unfair Dismissal; Constructive Dismissal; Case 1; Case 2; Wrongful Dismissal.