We can't talk about that at work! : how to talk about race, religion, politics, and other polarizing topics /

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Helping you become aware of the role culture plays in shaping people's perceptions, habits, and communication styles, this concise and powerful book gives detailed guidance for structuring conversations about those things we're not supposed to talk about. --

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Winters, Mary-Frances (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Oakland, CA : Berrett-Koehler Publishers, Inc., [2017]
Collection:Business professional collection.
Sujets:
Communication in organizations.
Interpersonal communication.
Interpersonal relations.
Communication dans les organisations.
Communication interpersonnelle.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Reference.
BUSINESS & ECONOMICS > Skills.
Communication in organizations
Interpersonal communication
Interpersonal relations
Accès en ligne:Texto completo
Table des matières:
  • 1. Why do we have to talk about THAT at work?
  • 2. Get yourself ready for bold, inclusive conversations
  • 3. Expand your understanding of others and assess organizational readiness
  • 4. Prepare : why, who, what, how, where, and when?
  • 5. Let the conversations begin : search for shared meaning
  • 6. Let the conversations continue : interpret and bridge differences
  • 7. Sharpen inclusive habits.

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