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New horizons in patient safety : understanding communication : case studies for physicians /
This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and r...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berlin ; Boston :
Walter de Gruyter GmbH,
[2017]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Frontmatter
- Foreword
- List of Abbreviations
- Contents
- Preface
- Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication
- 1. Principles of healthcare quality and patient safety
- 2. Myths and truths of human communication
- 3. Communication topics in healthcare quality and patient safety
- 4. Interpersonal communication: Challenges, processes, and issues
- 5. The Hannawa SACCIA Typology of Communication Errors in Healthcare
- 6. Lessons from communication science
- Part II: Case studies across six stages of care
- Stage 1: Medical history taking
- Stage 2: Diagnosis
- Stage 3: Treatment planning
- Stage 4: Storage
- Stage 5: Treatment execution
- Stage 6: Post-treatment care
- Concluding thoughts
- Bibliography
- Answer Key
- Index.