Managing emotions in the workplace /

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The book discusses the effects of organizational change on employees at all levels of the organization. It covers areas such as downsizing, dealing with transitions, and how to read individuals' emotional responses to organizational change. It will be a useful book for anyone coping with a chan...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Ashkanasy, Neal M., 1945-, Zerbe, W. J., Härtel, Charmine E. J., 1959-
Format: Electronic eBook
Language:Inglés
Published: Armonk, N.Y. : M.E. Sharpe, ©2002.
Subjects:
Work > Psychological aspects > Congresses.
Emotions > Social aspects > Congresses.
Emotions.
Emotions
Travail > Aspect psychologique > Congrès.
Émotions.
emotion.
PSYCHOLOGY > Applied Psychology.
SELF-HELP > Personal Growth > General.
SELF-HELP > Personal Growth > Happiness.
SELF-HELP > Personal Growth > Success.
Emotions > Social aspects
Work > Psychological aspects
Arbeitspsychologie
Arbeitsplatz
Emotionales Verhalten
Arbeit
Emoties.
Organisaties.
Congress
proceedings (reports)
Conference papers and proceedings
Conference papers and proceedings.
Actes de congrès.
Online Access:Texto completo
Table of Contents:
  • Foreword / Anat Rafaeli
  • Preface / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel
  • Managing Emotions in a Changing Workplace / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel
  • Change
  • An Integrated Affective and Cognitive Model to Explain Employees' Responses to Downsizing / Jan M. Paterson, Charmine E.J. Hartel
  • Analyzing Emotions for a Better Understanding of Organizational Change: Fear, Joy, and Anger During a Merger / Tina Kiefer
  • Myths About Emotions During Change / Charmine E.J. Hartel, Wilfred J. Zerbe
  • Conflict/Interpersonal
  • The Role of Emotion and Emotion Management in Destructive and Productive Conflict in Culturally Heterogeneous Workgroups / Oluremi B. Ayoko, Charmine E.J. Hartel
  • A Model of Emotional and Motivational Components of Interpersonal Interactions in Organizations / Robert G. Jones, Andrea L. Rittman
  • How Are Moods Instigated at Work? The Influence of Relational Status on Mood / Stephane Cote, D.S. Moskowitz
  • Managing Emotion in Workplace Relationships / Charmine E.J. Hartel, Neal M. Ashkanasy
  • Decision Making
  • Determinants of Intuitive Decision Making in Management: The Moderating Role of Affect / Marta Sinclair, Neal M. Ashkanasy, Prithviraj Chattopadhyay, Maree V. Boyle
  • Emotional Intelligence: The Conceptual Issue / Aaron Ben-Ze'ev
  • Grinning, Frowning, and Emotionless: Agent Perceptions of Power and Their Effect on Felt and Displayed Emotions in Influence Attempts / Donald E. Gibson, Scott J. Schroeder.

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