Tabla de Contenidos:
  • Cover; Title; Copyright; Contents; Foreword; Preface; Share Health Communication for Health Care Professionals: An Applied Approach; Chapter 1: A Brief History of U.S. Health Care; Health Communication; A Historical Overview of Health Communication: The First American Hospital; Impact of Wars on Health Care Delivery; Bartering for Health Care; A Disease-Centered Approach; The Rise and Impact of Technology; Pharmaceutical Contributions to Health and Costs; Contemporary American Health Care and its Impact on Health Communication; Reflections; Skills Exercise; Health Communication Outcomes.
  • Chapter 2: Health Care PedagogyHealth Communication: A Generalist Approach; Training Providers: The Early Years; Training Providers: The Flexner Report; Biomedical Model; Biomedical, Technological Specialization; The Nursing Coculture; Biopsychosocial Model; The Culture of Health Care; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 3: Interpersonal and Gendered Communication; Interpersonal Communication and Health Care; Building Relationships; Verbal and Nonverbal Competencies; Role, Self, and Goal Competencies; Sex versus Gender.
  • Masculine-Versus Feminine-Gendered CommunicationReflections; Skills Exercise; Health Communication Outcomes; Chapter 4: Provider-Patient Communication; Narratives; Listening Versus Talking; Audience Analysis: Across the Life Cycle; Age; Education; Sex; Gender; Socioeconomic Status; Stereotypes and Marginalized Populations; Health Literacy; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 5: Intercultural Communication in Health Care; Health Care Culture-Providers; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 6: Ethics and Health Care; Autonomy.
  • Truth TellingConfidentiality; Consent for Care; Paying for Health Care; Quality of Life and/or Death; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 7: Capitalism, Health Care, and Health Communication; Capitalism, Technology, and Specialization; Managing Health Care; Capitalism and Medicine-Influence and Bias; From a Clinical to a Business Model; The Economics of EMRs and EHRs; Rewards for Treating, Not for Preventing, Illness/Injury; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 8: Health Care Organizational Communication.
  • Organizational CommunicationOrganizational Communication Theories; Mission, Values, and Goals; Marketing and the Media; Health Care Administration; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 9: Team Communication; Team Communication in Hospitals/Health Care; A Systems Approach; Team Development; Roles; Norms; Status; Relationships; Team Roles; Managing Conflict; Reflections; Skills Exercise; Health Communication Outcomes; Chapter 10: Provider-Provider Communication; Hierarchy and Autonomy; Electronic Medical Records; Systems Approaches; Burnout; Reflections.