Service Level Agreements : Winning a Competitive Edge for Support & Supply Services.

This book holds the key to creating enduring, satisfying and profitable relationships between customer and supplier. It shows how both internal and external services and supply can be aligned to meet business vision, mission, goals, critical success factors and key performance indicators. The techni...

Full description

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Hiles, Andrew Hon FBCI, EIoSCM
Format: Electronic eBook
Language:Inglés
Published: Brookfield : Rothstein Publishing, 2016.
Subjects:
Service-level agreements.
Total quality management.
Service industries > Quality control.
Total Quality Management
Qualité de service.
Qualité totale.
Services (Industrie) > Qualité > Contrôle.
Online Access:Texto completo

Internet

Texto completo

Items no disponibles

Holdings details from

Similar Items