Operations management in healthcare : strategy and practice /

Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Karuppan, Corinne M. (Author), Dunlap, Nancy E. (Author), Waldrum, Michael R. (Author)
Format: Electronic eBook
Language:Inglés
Published: New York, NY : Springer Publishing Company, [2016]
Subjects:
Health services administration.
Health planning.
Medical care > Quality control.
Quality control.
Health Planning > methods
Health Planning
Quality Assurance, Health Care
Health Services Administration
Quality Control
Services de santé > Administration.
Santé publique > Planification.
Soins médicaux > Qualité > Contrôle.
Qualité > Contrôle.
quality control.
POLITICAL SCIENCE > Public Policy > Social Security.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Quality control
Health planning
Health services administration
Medical care > Quality control
Online Access:Texto completo
Table of Contents:
  • Healthcare : past, present, and future
  • Healthcare operations strategy[VS2]
  • Project management
  • Quality management
  • Statistical process control
  • Six-sigma and lean
  • Process analysis and design
  • Capacity and demand
  • Scheduling staff, patients, and jobs
  • Forecasting demand
  • Supply chain management
  • Cost : basic concepts
  • Anticipating and adapting to change
  • Health IT : an enabler of flexibility
  • Accreditation, awards, and the highly reliable organization.

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