Hiles, A. H. F. (2016). Creating a Customer-Focused Help Desk. Rothstein Publishing.
Chicago Style (17th ed.) CitationHiles, Andrew Hon FBCI. Creating a Customer-Focused Help Desk. Rothstein Publishing, 2016.
MLA (8th ed.) CitationHiles, Andrew Hon FBCI. Creating a Customer-Focused Help Desk. Rothstein Publishing, 2016.
Warning: These citations may not always be 100% accurate.