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Tabla de Contenidos:
  • MOBILE FINANCIAL SERVICES FOR ECONOMICALLY VULNERABLE AND UNDERSERVED CONSUMERS: AN EXAMINATION; MOBILE FINANCIAL SERVICES FOR ECONOMICALLY VULNERABLE AND UNDERSERVED CONSUMERS: AN EXAMINATION; Library of Congress Cataloging-in-Publication Data; CONTENTS; PREFACE; Chapter 1: MOBILE FINANCIAL SERVICES: A SUMMARY OF COMMENTS FROM THE PUBLIC ON OPPORTUNITIES, CHALLENGES, AND RISKS FOR THE UNDERSERVED; EXECUTIVE SUMMARY; 1. ABOUT THIS REPORT; 2. SCOPE OF MOBILE FINANCIAL SERVICES FOR THE UNDERSERVED; 3. OPPORTUNITIES; 4. CHALLENGES AND RISKS; 5. EDUCATION AND EMPOWERMENT
  • IDEAS FOR THE FUTURE
  • CONCLUSIONChapter 2: ASSESSING THE ECONOMIC INCLUSION POTENTIAL OF MOBILE FINANCIAL SERVICES; EXECUTIVE SUMMARY; INTRODUCTION; I. Economic Inclusion Challenge of the Unbanked and Underbanked; II. MFS: A Way to Meet the Challenge?; III. Evaluating the Economic Inclusion Potential of MFS Considering Access, Sustainability, and Growth; IV. Takeaways; CONCLUSION; APPENDIX TABLES; Chapter 3: CONSUMERS AND MOBILE FINANCIAL SERVICES 2015; EXECUTIVE SUMMARY; INTRODUCTION; ACCESSING FINANCIAL SERVICES; HOW MOBILE PHONES AFFECT SHOPPING BEHAVIOR; USE OF MOBILE PHONES IN FINANCIAL DECISION MAKING
  • CONCLUSIONAPPENDIX 1: TECHNICAL APPENDIX ON SURVEY METHODOLOGY; APPENDIX 2: SURVEY OF CONSUMERS' USE OF MOBILE FINANCIAL SERVICES 2014-QUESTIONNAIRE; INDEX