Risk and crisis communication : navigating the tensions between organizations and the public /

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This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually descri...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Littlefield, Robert S., 1952- (Editor), Sellnow, Timothy L. (Timothy Lester), 1960- (Editor)
Format: Electronic eBook
Language:Inglés
Published: Lanham : Lexington Books, 2015.
Subjects:
Crisis management.
Public relations.
Communication.
Gestion de crise.
Relations publiques.
public relations.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Public relations > Management.
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