Cita APA (7a ed.)

Rosing, M. v., Scheel, H. v., & Scheer, A. (2014). The complete business process handbook: Body of knowledge from process modeling to bpm. Elsevier.

Cita Chicago Style (17a ed.)

Rosing, Mark von, Henrik von Scheel, y August-Wilhelm Scheer. The Complete Business Process Handbook: Body of Knowledge from Process Modeling to Bpm. Amsterdam: Elsevier, 2014.

Cita MLA (8a ed.)

Rosing, Mark von, et al. The Complete Business Process Handbook: Body of Knowledge from Process Modeling to Bpm. Elsevier, 2014.