Creating a service culture in higher education administration /

Service delivery is part and parcel of every higher education professional's job, both to improve service to students, and to each other as "internal customers." This book is the first to specifically address the needs of higher education professionals across a wide range of administr...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Martinez, Mario, 1967-
Format: Électronique eBook
Langue:Inglés
Publié: Sterling, Virginia : Soft Skills Pros, [2013]
Édition:First edition.
Sujets:
Education, Higher > United States > Administration.
Universities and colleges > United States > Administration.
Customer services.
Service à la clientèle.
EDUCATION > Higher.
Customer services
Education, Higher > Administration
Universities and colleges > Administration
United States
Accès en ligne:Texto completo

Internet

Texto completo

Items no disponibles

Informations d'exemplaires de

Documents similaires