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Practical change management for IT projects /
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham, U.K. :
Impackt.,
2014.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- ""Cover""; ""Copyright""; ""Credits""; ""About the Author""; ""About the Reviewers""; ""Contents""; ""Preface""; ""Chapter 1: What is Change Management?""; ""Exercise � defining success""; ""The Pillars of Change""; ""Why Change Management is important to project success""; ""Change Management and the project team""; ""Exercise � team integration""; ""Sample solution""; ""Exercise � supporting Change Management""; ""Summary""; ""Chapter 2: Establishing the Framework for Change""; ""Remembering the emotional side of change""; ""Using the See � Feel � Change framework""
- ""Using the Rider, Elephant, Path framework""""Exercise � developing a three-pronged change strategy""; ""Integrating beyond your project team""; ""Corporate Communications""; ""Corporate Training""; ""Other project teams""; ""Exercise � developing partnerships""; ""Organization design""; ""Who is your Human Resources partner?""; ""Are job descriptions going to change?""; ""Sample solution""; ""Do you have the right number of people with the skills of the future?""; ""How will your run team be structured?""; ""What will your support organization look like?""; ""Summary""
- ""Chapter 3: Building Sponsorship for the Change""""Why do we need a change network?""; ""Steering committee""; ""Their role""; ""Characteristics""; ""Their activities""; ""How to support them""; ""Exercise � Working with the steering committee""; ""Executive sponsors""; ""Their role""; ""Characteristics""; ""Their activities""; ""How to support them""; ""Exercise � working with your executive sponsors""; ""Change Agents""; ""Their role""; ""Characteristics""; ""Their activities""; ""How to support them""; ""Exercise � building your change agent network""; ""Super users""
- ""Their role""""Characteristics""; ""Their activities""; ""How to support them""; ""Exercise � building your super user network""; ""A final note on sponsors""; ""Summary""; ""Chapter 4: Managing Your Stakeholders""; ""Conducting a stakeholder analysis""; ""Exercise � analyzing your stakeholders""; ""The change curve""; ""Change and grief""; ""The classic change curve""; ""Understanding the stages of change""; ""Unawareness""; ""Awareness""; ""Understanding""; ""Exploration""; ""Adoption""; ""Exercise � mapping current versus desired progress""; ""Surviving the Valley of Despair""
- ""Conducting a change impact assessment""""Tools and technology""; ""Process""; ""People""; ""Including end users in the change process""; ""Exercise � including end users in the change process""; ""Working with the project team""; ""Dealing with a difficult project""; ""Motivating the team""; ""Summary""; ""Chapter 5: Communicating the Change""; ""The importance of two-way communication""; ""Push versus pull communication""; ""Breaking through the noise""; ""Conducting an audience analysis""; ""Exercise � conducting an audience analysis""; ""Conducting a vehicle analysis""