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The Discomfort Zone : How Leaders Turn Difficult Conversations Into Breakthroughs /

"Leaders, coaches, and mentors are charged with helping others to stretch their limits. However, few people enjoy hearing the messy--and sometimes painful--feedback it takes to overcome a personal obstacle. Marcia Reynolds shows how to use the discomfort zone to help others grow, not suffer&quo...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Reynolds, Marcia (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: San Francisco : Berrett-Koehler Publishers, 2014.
Collection:BK business book.
Sujets:
Accès en ligne:Texto completo
Texto completo
Table des matières:
  • Introduction : what is good about discomfort?
  • 1. Criteria for choosing a discomfort zone conversation
  • 2. What comes first
  • 3. The map and the milestones for your conversation
  • 4. How to listen for what to say
  • 5. New perspective : using discomfort zone conversations to break through barriers
  • 6. Transformation : using discomfort zone conversations to embrace what's next
  • 7. Stategizing your development plan.