Cita APA (7a ed.)

Gallery, M. E., & Carey, S. C. (2014). Outcomes, performance, structure (OPS): Three keys to organizational excellence. ASQ Quality Press.

Cita Chicago Style (17a ed.)

Gallery, Michael E., y Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2014.

Cita MLA (8a ed.)

Gallery, Michael E., y Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. ASQ Quality Press, 2014.