Cita APA (7a ed.)

Terk, N., & Chan, J. F. (2013). Effective email: Concise, clear writing to advance your business needs. Write It Well.

Cita Chicago Style (17a ed.)

Terk, Natasha, y Janis Fisher Chan. Effective Email: Concise, Clear Writing to Advance Your Business Needs. Oakland, CA: Write It Well, 2013.

Cita MLA (8a ed.)

Terk, Natasha, y Janis Fisher Chan. Effective Email: Concise, Clear Writing to Advance Your Business Needs. Write It Well, 2013.