Crisis intervention and counseling by telephone and the Internet /

"This book will further stimulate interest and discussion of the telephone and the Internet as a mode of treatment. In this extensively revised third edition, a practical framework for providing immediate problem-solving assistance by telephone to persons in crisis is provided. Several new chap...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Lester, David, 1942-, Rogers, James R.
Format: Electronic eBook
Language:Inglés
Published: Springfield, Ill. : Charles C. Thomas, Publisher, 2012.
Edition:3rd ed.
Subjects:
Crisis intervention (Mental health services)
Hotlines (Counseling)
Psychological consultation.
Counseling.
Counseling
Crisis Intervention
Hotlines
Internet
Intervention en situation de crise (Santé mentale)
counseling.
PSYCHOLOGY > Suicide.
Psychological consultation
Online Access:Texto completo
Table of Contents:
  • The varieties of telephone service
  • Counseling by telephone
  • A survey of telephone counseling services
  • Crisis intervention and counseling by telephone
  • The unique contributions of telephone therapy
  • Crisis intervention
  • Responding to suicidal crises
  • How best to help suicidal persons over the telephone and Internet
  • Telephone therapy
  • The telephone call
  • Active listening
  • Cognitive therapy approaches to crisis intervention
  • Transactional analysis and learned helplessness approaches to crisis counseling
  • Gestalt therapy approaches to crisis intervention with suicidal clients
  • Problem callers
  • The obscene caller
  • The chronic caller
  • Chronic calls placed to suicide and crisis intervention hotlines
  • The covert cry for help
  • The silent caller
  • The nuisance caller
  • The "one counselor" caller
  • Special topics
  • Adolescents
  • War veterans
  • Rural communities
  • The elderly
  • Individuals with disabilities on campus
  • Beyond the telephone contact
  • Beyond the telephone contact
  • Beyond the phone lines
  • Crisis intervention by e-mail
  • Counseling the client in crisis by letter
  • The telephone counselor
  • The case for nonprofessional crisis workers
  • The use of the professional in telephone counseling
  • Selecting the telephone counselor
  • Training telephone counselors
  • Identifying and responding to burnout
  • Evaluating telephone counseling services
  • The effectiveness of suicide prevention and crisis intervention services
  • Reflections from a caller.

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