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Bridging differences : effective intergroup communication /

This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social clas...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gudykunst, William B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks, Calif. : Sage Publications, Ã2004.
Edición:4th ed.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Gudykunst, William B. 
245 1 0 |a Bridging differences :  |b effective intergroup communication /  |c William B. Gudykunst. 
250 |a 4th ed. 
260 |a Thousand Oaks, Calif. :  |b Sage Publications,  |c Ã2004. 
300 |a 1 online resource (xvi, 425 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references (pages 375-414) and index. 
520 8 |a This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social classes). 
505 0 0 |g Machine generated contents note:  |g 1.  |t Communicating With Strangers --  |t Overview of the Communication Process --  |t Managing Anxiety and Uncertainty --  |t Effective Communication --  |g 2.  |t Understanding Cultural Differences --  |t Culture --  |t Individualism-Collectivism --  |t Other Dimensions of Cultural Variability --  |t Cultural Identity --  |g 3.  |t Understanding Group Differences --  |t Social Identities --  |t Ethnicity and Ethnic Identity --  |t Identities Based on Gender, Disability, Age, and Social Class --  |g 4.  |t Having Expectations for Strangers --  |t Nature of Expectations --  |t Stereotypes --  |t Intergroup Attitudes --  |t Changing Our Intergroup Expectations --  |g 5.  |t Attributing Meaning to Strangers' Behavior --  |t Perception Process --  |t Attribution Process --  |t Culture and Attributions --  |t Personality Factors Influencing Our Attributions --  |t Improving the Accuracy of Our Attributions --  |g 6.  |t Exchanging Messages With Strangers -- ^  |t Nature of Language and Nonverbal Messages --  |t Cultural Differences in Language Usage --  |t Cultural Differences in Nonverbal Communication --  |t Language Usage in Communication With Strangers --  |t Improving the Quality of Messages Exchanged With Strangers --  |g 7.  |t Being Perceived as Competent Communicators --  |t Perceived Competence --  |t Motivation --  |t Knowledge --  |t Skills --  |g 8.  |t Managing Conflict With Strangers --  |t Nature of Conflict --  |t Cultural and Ethnic Differences in Conflict --  |t Face-Negotiation --  |t Characteristics of Intergroup Conflict --  |t Managing Intergroup Conflict --  |g 9.  |t Developing Relationships With Strangers --  |t Similarities and Differences Across Groups --  |t Intergroup Relationships --  |t Intergroup Relationship Development --  |t Romantic Relationships --  |g 10.  |t Building Community With Strangers --  |t Nature of Community --  |t Characteristics of Community --  |t Community and Public Life --  |t Civic Engagement -- ^  |t Diversity and Community --  |t Ethical Issues in Building Community With Strangers. 
546 |a English. 
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650 0 |a Intercultural communication. 
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650 6 |a Communication interpersonnelle. 
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