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How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training /
Faced with the challenge of developing effective customer service training? Not sure where to start? Whether you are a novice at the customer service game or an experienced facilitator, this book will make the development process fun and a whole lot easier. How to Get Customers Swearing by You, Not...
| Cote: | Libro Electrónico |
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| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Amherst, Mass. :
HRD Press,
©2008.
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| Accès en ligne: | Texto completo Texto completo |