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00000cam a2200000 a 4500 |
| 001 |
EBSCO_ocn753003959 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr cnu---unuuu |
| 008 |
110916s2009 nyua o 000 0 eng d |
| 040 |
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|a N$T
|b eng
|e pn
|c N$T
|d OCLCQ
|d UMI
|d OCLCQ
|d OCLCF
|d NLGGC
|d ALSTP
|d OCLCQ
|d YDXCP
|d OCLCQ
|d AGLDB
|d OCLCQ
|d VTS
|d WYU
|d UAB
|d STF
|d M8D
|d OCLCQ
|d OCLCO
|d OCLCQ
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| 019 |
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|a 759497815
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|a 9781426031243
|q (electronic bk.)
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| 020 |
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|a 1426031246
|q (electronic bk.)
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| 020 |
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|z 9781426018541
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| 020 |
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|z 1426018541
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|a AU@
|b 000058364549
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|a (OCoLC)753003959
|z (OCoLC)759497815
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|a CL0500000116
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|a 658.8/12
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Finch, Lloyd C.
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| 245 |
1 |
0 |
|a Telephone courtesy & customer service :
|b be your company's lifeline to customers /
|c Lloyd C. Finch.
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| 246 |
3 |
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|a Telephone courtesy and customer service
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| 250 |
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|a 4th ed.
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| 260 |
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|a [Rochester, N.Y.] :
|b Axzo Press,
|c ©2009.
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| 300 |
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|a 1 online resource (ii, 114 pages) :
|b illustrations
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 490 |
1 |
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|a A Crisp Fifty-Minute series book
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| 588 |
0 |
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|a Print version record.
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| 505 |
0 |
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|a Quality customer service -- Basic telephone skills -- Professional telephone skills -- Understanding customers -- What customers want and the role of attitude.
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| 590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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| 650 |
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0 |
|a Customer services.
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| 650 |
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0 |
|a Telephone etiquette.
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| 650 |
|
6 |
|a Service à la clientèle.
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Customer Relations.
|2 bisacsh
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| 650 |
|
7 |
|a Customer services.
|2 fast
|0 (OCoLC)fst00885545
|
| 650 |
|
7 |
|a Telephone etiquette.
|2 fast
|0 (OCoLC)fst01146384
|
| 776 |
0 |
8 |
|i Print version:
|a Finch, Lloyd C.
|t Telephone courtesy & customer service.
|b 4th ed.
|d [S. l.] : Axzo Press, ©2009
|z 9781426018541
|w (OCoLC)468969940
|
| 830 |
|
0 |
|a Fifty-Minute series.
|
| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383354
|z Texto completo
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| 938 |
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|a Alexander Street
|b ALSP
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|a EBSCOhost
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