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Managing intercultural conflict effectively /

This title aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of inter...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Ting-Toomey, Stella
Other Authors: Oetzel, John G.
Format: Electronic eBook
Language:Inglés
Published: Thousand Oaks, Calif. : Sage Publications, ©2001.
Series:Communicating effectively in multicultural contexts ; v. 6.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Intercultural conflict: an introduction
  • Intercultural conflict: a culture-based situational model
  • Intercultural-intimate conflict in personal relationships
  • Intercultural conflict in diverse work groups
  • Intercultural conflict between managers and employees in organizations
  • Managing intercultural conflict competently
  • Appendix: Measures of face concerns and facework behaviors in four national cultures.