Cita APA (7a ed.)

Ting-Toomey, S., & Oetzel, J. G. (2001). Managing intercultural conflict effectively. Sage Publications.

Cita Chicago Style (17a ed.)

Ting-Toomey, Stella, y John G. Oetzel. Managing Intercultural Conflict Effectively. Thousand Oaks, Calif.: Sage Publications, 2001.

Cita MLA (8a ed.)

Ting-Toomey, Stella, y John G. Oetzel. Managing Intercultural Conflict Effectively. Sage Publications, 2001.