Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /

This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Slatkin, Arthur A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield : Charles C Thomas Publisher, Ltd., 2010.
Edición:2nd ed.
Temas:
Hostage negotiations.
Crisis management.
Communication in law enforcement.
Négociations pour la libération d'otages.
Gestion de crise.
Communication dans l'application des lois.
POLITICAL SCIENCE > Political Freedom & Security > Law Enforcement.
Communication in law enforcement
Crisis management
Hostage negotiations
Acceso en línea:Texto completo
Descripción
Sumario:This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat.
Descripción Física:1 online resource (208 pages)
Bibliografía:Includes bibliographical references (pages 199-208).
ISBN:9780398079758
0398079757

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