Organizational assessment and improvement in the public sector /

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Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change. In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels nee...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Immordino, Kathleen M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton : CRC Press, ©2010.
Colección:Public administration and public policy.
Temas:
Organizational effectiveness > United States > Evaluation.
Administrative agencies > United States > Management > Evaluation.
Efficacité organisationnelle > États-Unis > Évaluation.
POLITICAL SCIENCE > Public Affairs & Administration.
Administrative agencies > Management > Evaluation.
Organizational effectiveness > Evaluation.
United States.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Chapter 1 Organizational Assessment and the Public Sector
  • chapter 2 Assessment as a Communication Process
  • chapter 3 Applying Assessment Practices in the Public Sector
  • chapter 4 The Public Sector Assessment and Improvement Model
  • chapter 5 Implementing a Self-Assessment Program
  • chapter 6 Assessment, Improvement, and the Process of Organizational Change
  • chapter 7 Case Studies and Best Practices in Assessing Public Sector Organizations
  • chapter 8 The Future of Assessment. The Need to Identify and Disseminate Best Practices in Government.

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