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Service innovation : organizational responses to technological opportunities & market imperatives /
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understo...
| Cote: | Libro Electrónico |
|---|---|
| Autres auteurs: | , |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
London :
Imperial College Press,
©2003.
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| Collection: | Series on technology management ;
v. 9. |
| Sujets: | |
| Accès en ligne: | Texto completo |