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50 activities for achieving excellent customer service /
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...
| Cote: | Libro Electrónico |
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| Auteurs principaux: | , |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Amherst, Mass. :
HRD Press,
©2003.
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| Collection: | 50 Activities.
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| Sujets: | |
| Accès en ligne: | Texto completo Texto completo |