Cita APA (7a ed.)

Sterrett, E. A. (2000). The manager's pocket guide to emotional intelligence: From management to leadership. HRD Press.

Cita Chicago Style (17a ed.)

Sterrett, Emily A. The Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership. Amherst, Mass.: HRD Press, 2000.

Cita MLA (8a ed.)

Sterrett, Emily A. The Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership. HRD Press, 2000.