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The consumer-- or else! : consumer-centric business paradigms /

?The customer is the only one who can fire all of us.? -Sam Walton Doing business in today's economy and surviving requires a new paradigm. Who are at the center of this new approach to doing business? CONSUMERS. Historically, power struggles have raged between suppliers and distributors. Recen...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Schuster, Camille Passler, 1950-
Other Authors: Dufek, Donald F.
Format: Electronic eBook
Language:Inglés
Published: New York : International Business Press, ©2004.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Rationale
  • Elements of the consumer-centric business paradigm
  • Collaborative business processes
  • Real world applications.