Conflict management for libraries : strategies for a positive, productive workplace /

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Montgomery, Jack G.
Otros Autores: Cook, Eleanor I., Wagner, Patricia Jean, Hubbard, Glenda T.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : American Library Association, 2005.
Temas:
Library personnel management.
Conflict management.
Bibliothèques > Personnel > Direction.
Gestion des conflits.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Conflict management
Library personnel management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • When you go to work, you bring more than your lunch from home
  • How to identify the actors in the play : all the world's a stage
  • The role of unions
  • The specter and reality of workplace violence
  • The internal candidate
  • But she's had such a hard life
  • It is obvious we do not matter
  • I don't have to listen to this!
  • Love in the afternoon
  • She's making me feel strange!
  • Useless, totally useless!
  • Let me do my job!
  • What is taking those people so long?
  • I've got a great idea for you!
  • I'd really like to help Donnie
  • This place is a zoo!
  • The problem with Eddie
  • Totally incompatible?
  • Is it really all that important?
  • Thou shalt not suffer
  • It's happening again
  • Developing emotional intelligence : a place to begin
  • Planning for, not denial of workplace conflict
  • Examining your organizational culture
  • Leadership : so much more than management.

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