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|a Montgomery, Jack G.
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|a Conflict management for libraries :
|b strategies for a positive, productive workplace /
|c Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.
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| 260 |
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|a Chicago :
|b American Library Association,
|c 2005.
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|a 1 online resource (xii, 207 pages)
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|a Includes bibliographical references (pages 195-201) and index.
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|a When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
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|a Print version record.
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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| 650 |
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|a Library personnel management.
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| 650 |
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|a Conflict management.
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| 650 |
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|a Bibliothèques
|x Personnel
|x Direction.
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|a Gestion des conflits.
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|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x General.
|2 bisacsh
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|a Conflict management
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|a Library personnel management
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|a Cook, Eleanor I.
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|a Wagner, Patricia Jean.
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|a Hubbard, Glenda T.
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|i Print version:
|a Montgomery, Jack G.
|t Conflict management for libraries.
|d Chicago : American Library Association, 2005
|z 083890890X
|w (DLC) 2004030722
|w (OCoLC)57414704
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