Excuses, excuses, excuses -- : for not delivering excellent customer service - and what should happen! /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Doane, Darryl S.
Other Authors: Sloat, Rose D.
Format: Electronic eBook
Language:Inglés
Published: Amherst, MA : HRD Press, ©2001.
Subjects:
Customer services.
Service à la clientèle.
BUSINESS & ECONOMICS > Customer Relations.
Customer services
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