Manual of travel agency practice /

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Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including: * Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them * The Internet - how it is u...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Syratt, Gwenda
Format: Electronic eBook
Language:Inglés
Published: Amsterdam ; Boston : Elsevier /Butterworth-Heinemann, 2003.
Edition:3rd ed.
Subjects:
Travel agents > Handbooks, manuals, etc.
TRAVEL > Museums, Tours, Points of Interest.
TRAVEL > Hikes & Walks.
TRAVEL > Budget.
TRAVEL > Special Interest > Ecotourism.
TRAVEL > Parks & Campgrounds.
TRAVEL > Reference.
TRAVEL > Road Travel.
TRAVEL > Special Interest > Adventure.
Travel agents.
Electronic books.
Handbooks and manuals.
Online Access:Texto completo
Table of Contents:
  • Foreword; Preface; Acknowledgments;Introduction; Package and group tours; Short breaks, special inerest holidays, theme parks, holiday centres, accomodation and theatre reservations; Coaching and incoming tourism; Cruising; Car rental; Ferry services and railways; Airlines; Technology; The internet; Insurance; Finance; Skills; Handling complaints; Solutions to exercises; Glossary; Index.

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