Schlickman, J. J. (2003). ISO 9001: 2000 quality management system design. Artech House.
Cita Chicago Style (17a ed.)Schlickman, Jay J. ISO 9001: 2000 Quality Management System Design. Boston: Artech House, 2003.
Cita MLA (8a ed.)Schlickman, Jay J. ISO 9001: 2000 Quality Management System Design. Artech House, 2003.
Precaución: Estas citas no son 100% exactas.