Winning behavior : what the smartest, most successful companies do differently /

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Bacon, Terry R.
Other Authors: Pugh, David G. (David George), 1944-
Format: Electronic eBook
Language:Inglés
Published: New York : Amacom, ©2003.
Subjects:
Organizational behavior.
Organizational effectiveness.
Comportement organisationnel.
Efficacité organisationnelle.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
Online Access:Texto completo
Table of Contents:
  • Contents
  • Preface
  • Acknowledgments
  • 1 THE FINAL FRONTIER
  • 2 WE WILL ASSIMILATE YOU
  • 3 YOU ARE HOW YOU BEHAVE
  • 4 THE FOUR WAYS TO CREATE BEHAVIORAL DIFFERENTIATION
  • 5 THE GOLD STANDARDS IN BEHAVIORAL DIFFERENTIATION
  • 6 RANDOM ACTS OF KINDNESS
  • 7 EXCEPTIONAL VALUES
  • 8 LIVING THE PROMISE
  • 9 THE ENGINES THAT DRIVE BEHAVIORAL DIFFERENTIATION
  • 10 WHY SOUTHWEST AIRLINES SOARS: B2C BEHAVIORAL DIFFERENTIATION
  • 11 SEARCHING FOR STARS: B2B BEHAVIORAL DIFFERENTIATION
  • 12 CREATING AND SUSTAINING BEHAVIORAL DIFFERENTIATION
  • Index

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