Performance Research Associates, Zemke, R., & Anderson, K. (2003). Performance Research Associates' Delivering knock your socks off service (3rd ed. revisions.). American Management Association.
Style de citation Chicago (17e éd.)Performance Research Associates, Ron Zemke, et Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. New York: American Management Association, 2003.
Style de citation MLA (8e éd.)Performance Research Associates, et al. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. American Management Association, 2003.
Attention : ces citations peuvent ne pas être correctes à 100%.