The AMA handbook of business letters /

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More than 365 pre-typed, ready-to-use business letter for all occasions!

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Seglin, Jeffrey L., 1956-
Collectivité auteur: Amacom
Autres auteurs: Coleman, Edward, 1968-
Format: Électronique eBook
Langue:Inglés
Publié: New York : AMACOM, ©2002.
Édition:3rd ed.
Sujets:
Commercial correspondence > Handbooks, manuals, etc.
Letter writing > Handbooks, manuals, etc.
BUSINESS & ECONOMICS > Business Communication > General.
Commercial correspondence
Letter writing
Electronic books.
handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Accès en ligne:Texto completo
Table des matières:
  • The Basics
  • Planning the Letter
  • Components of an Effective Letter
  • Structure: The Parts of a Letter
  • Appearance of the Letter
  • Grammar
  • Word Processing The Letters
  • Sales, Marketing, and Public Relations Letters
  • Customer Service Letters
  • Credit and Collection Letters
  • Letters to Vendors and Suppliers
  • Personnel Letters
  • Transmittal Letters
  • Confirmation Letters
  • Request Letters
  • Replies
  • Permissions Letters
  • Social, Personal, and Miscellaneous Letters
  • Appendix I. Words to Watch
  • Appendix II. Punctuation
  • Appendix III. Abbreviations
  • Appendix IV. Grammar Hotline Directory.

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