Managing conflict in organizations /
Revised and updated for the third edition, this volume provides a systematic approach to the management of organizational conflict. It suggests that such conflict need not be minimized or avoided in all cases, but rather some conflicts are functional and others dysfunctional.
Call Number: | Libro Electrónico |
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Main Author: | |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Westport, Conn. :
Quorum Books,
2001.
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Edition: | 3rd ed. |
Subjects: | |
Online Access: | Texto completo |
Table of Contents:
- Preliminaries; Contents; Preface; 1 Introduction; 2 Nature of Conflict; 3 Measurement of Conflict; 4 Organizational Learning and Effectiveness; 5 Conflict Management Design; 6 Intrapersonal Conflict; 7 Interpersonal Conflict; 8 Intragroup Conflict; 9 Intergroup Conflict; 10 Ethics and Morality; 11 Epilogue; Appendix A Cases; Appendix B Exercises; References; Author Index; Subject Index.