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Interviewing : a practical guide for students and professionals /
Interviews are increasingly a core part of life in commerce, the professions and in higher education, yet few people are aware of the many skills needed to be a good interviewer. This volume is a guide for all those looking to improve their interviewing skills, whether they are experienced professio...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sydney :
University of New South Wales Press,
2000.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Preface; CHAPTER 1: INTERVIEWING: WHEN AND WHY?; Why interview?; Summary; CHAPTER 2: THE MANY TYPES OF INTERVIEW; Over-the-counter information services; Advice bureaux; Tourism and travel services; Opinion polls; Telephone interviewing; At the school; Mass media interviews; Job interviews; Group interviews; The guided interview; The group discussion interview; Counselling interviews; Clinical interviews; The cognitive interview; Interviewing for research; Summary; CHAPTER 3: THE INTERVIEWER- RESPONDENT RELATIONSHIP; Opening the Interview; Developing and Closing the Interview.
- Empathy, sympathy and judgemental attitudesEthical considerations; Summary; CHAPTER 4: CONSTRUCTING THE QUESTIONS; Question formats; Wording the Questions; Choosing the Language Style; Summary; Activities for Students; CHAPTER 5: THE STRUCTURE OF THE INTERVIEW; The Opening Phase; Continuing and Closing the Interview; Analysing the Structure; Summary; Activities for Students; CHAPTER 6: INTERPRETING THE RESPONSES; The Respondent's Behavior; An Interviewer's Interpretative Skills; Probing; The Non-Verbal Messages; Summary; Activities for Students; CHAPTER 7: INTERVIEWING IN RESEARCH.
- Problems of post-hoc analysis of old dataThe theoretical basis; Sampling; The research design; Preparing the interview schedule; Preparing the response sheets; Pilot studies; Reliability; Validity; Training of interviewers; Coding; Preparation for the analysis; Qualitative Analysis; Use of Interviewing in Cross-Cultural Research; Summary; Activities for Students; CHAPTER 8: INTERVIEWING IN ORGANISATIONAL SETTINGS; Personnel selection; The performance appraisal interview; The dismissal interview; Summary; Activities for Students; CHAPTER 9: INTERVIEWING CHILDREN.
- Putting yourself at the child's levelArranging the physical conditions; Something for the child to do; Talking to children; Children's memory and understanding; Children's imagination; Rewards; Duration; Summary; Activities for Students; CHAPTER 10: INTERVIEWING ADOLESCENTS; Language of adolescents; Appearance; Non-verbal behaviour; Rapport; Effects of uneven growth-patterns on responses; Adjusting to the conceptual level; Making use of complex structures; The need to be treated as adults; Summary; Activities for Students; CHAPTER 11: INTERVIEWING THE AGED.
- Uses of the interview with old peopleResearch with the aged; Problems in Interviewing; Summary; Activities for Students; CHAPTER 12: INTERVIEWING PEOPLE WITH DISABILITIES; Acquired physical handicaps; Congenital physical disabilities; Hearing disability; Visual impairment; Intellectual impairment; Multiple disabilities; Summary; Activities for Students; CHAPTER 13: INTERVIEWING ACROSS CULTURES; Communication issues; Using interpreters; Cultural Differences; Summary; Activities for Students; CHAPTER 14: SOME DIFFICULT CASES; The hostile respondent; The anxious respondent; Prejudice.