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Telecommunications department management /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Gable, Robert A. (Robert Allen), 1954-
Format: Electronic eBook
Language:Inglés
Published: Boston : Artech House, ©1999.
Series:Artech House telecommunications library.
Subjects:
Online Access:Texto completo
Table of Contents:
  • The Telecommunications Department and the Business World
  • The Evolution of the Telecommunications Department
  • The Telecommunications Department, Divestiture, and Technological Change
  • The Changing Workplace
  • The Changing Corporation
  • Future Developments
  • Basic Technological Overview: Products, Services, and Vendors
  • Local Carriers
  • Local Communications Services and Providers
  • Interexchange Carriers and Services
  • Telephone Systems and Providers
  • Local Area Networks
  • Data Communications Equipment: The Connecting Devices
  • The Internet and Providers
  • Cable
  • Wireless Communications
  • Video
  • Departmental Structure and Positions
  • Departmental Structure
  • Positions, Titles, and Lines of Responsibility
  • Senior Level Positions
  • Assistant Managers
  • Project Leaders/Managers
  • Designers
  • Analysts
  • Technicians
  • Administrators
  • Contractors and Consultants
  • The Help Desk
  • The Open Culture, Teamwork, and Empowering Employees
  • The Telecommunications Department and the Corporation
  • The Telecommunications Department in the Decentralized Company
  • Marketing the Services of the Department
  • The Telecommunications Department as the Sole Provider
  • The Public Relations Role of the Department
  • Vendor Relations
  • Budgeting
  • The Department Budget
  • The Corporate Communications Budget
  • Charging Back Telecommunications Products and Services
  • The Politics of Charging Back
  • Outsourcing
  • Project Management
  • The Source of Projects and Managing the Project Load.