Patron behavior in libraries : a handbook of positive approaches to negative situations /

Bibliographic Details
Call Number:Libro Electrónico
Other Authors: McNeil, Beth, Johnson, Denise J.
Format: Electronic eBook
Language:Inglés
Published: Chicago : American Library Association, 1996.
Series:ALA editions.
Subjects:
Public services (Libraries) > United States.
Libraries > Security measures > United States.
Libraries.
Libraries
Social Behavior Disorders
Library Services
Security Measures
Bibliothèques > Services aux usagers > États-Unis.
Bibliothèques > Sécurité > Mesures > États-Unis.
Bibliothèques.
libraries (buildings)
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Libraries > Security measures.
Public services (Libraries)
Bibliotheekgebruikers.
Gedragsregels.
Bibliothèques > Services aux publics > États-Unis.
Bibliothèques > Mesures de sûreté > États-Unis.
United States.
Libraries > Management
Online Access:Texto completo
Table of Contents:
  • Down and out in the reading room : the homeless in the public library / Bruce A. Shuman
  • Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter
  • Opposites attract : young adults and libraries / Patrick Jones
  • Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler
  • Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz
  • Problems with patrons in the academic library / Emerita M. Cuesta
  • Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck
  • Legal issues regarding library patrons / Katherine Malmquist
  • Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson
  • Active listening : alleviating patron problems through communication / Nathan M. Smith
  • Developing and implementing a patron behavior policy / Linda A. Morrissett
  • Literature on library patrons : an annotated guide / Beth McNeil.

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